Community Guidelines

These guidelines help create a safe, respectful, and trustworthy community for everyone on Rentable. By using our platform, you agree to follow these standards.

Be Respectful

Do

  • Treat all community members with courtesy and respect
  • Use professional language in all communications
  • Respond to inquiries promptly and honestly
  • Respect others' time and property

Don't

  • Use offensive, abusive, or discriminatory language
  • Harass or threaten other users
  • Share others' personal information without consent
  • Engage in disrespectful behavior

Be Honest

Do

  • Provide accurate property information
  • Use real, recent photos of your property
  • Disclose any property issues upfront
  • Honor your commitments and agreements

Don't

  • Post fake or misleading listings
  • Use photos from other properties
  • Hide significant property issues
  • Make false claims about amenities

Communicate Clearly

Do

  • Respond to messages within 24 hours
  • Provide complete information in listings
  • Ask questions if anything is unclear
  • Keep all communication on the platform

Don't

  • Ghost potential tenants or landlords
  • Provide vague or incomplete information
  • Pressure others into quick decisions
  • Ask users to communicate off-platform initially

Build Trust

Do

  • Verify your identity and property ownership
  • Complete your profile with accurate information
  • Read and follow all platform guidelines
  • Report suspicious activity immediately

Don't

  • Create multiple fake accounts
  • Attempt to bypass verification processes
  • Engage in fraudulent activities
  • Abuse the reporting system

Guideline Enforcement

Violations may result in the following actions

1

First Warning

Minor violations receive a warning with explanation of the issue

2

Temporary Suspension

Repeated or moderate violations result in temporary account suspension

3

Permanent Ban

Serious violations or repeated offenses lead to permanent account removal

Report Guideline Violations

If you witness behavior that violates these guidelines, please report it immediately. Your reports help us maintain a safe community.

Contact Support